FAQs

OUR DOUGHNUTS...

Where are you donuts made?

They are made in Newcastle, Co. Down in Northern Ireland UK. We have our own state of the art bakery

How are your donuts made?

We have a team of top donut makers who make the most amazing dough, which is then cut in our conveyor machine, then fried anddecorated by hand

How Fresh are your donuts?

Our donuts are made daily during the night and shipped to our customers that very same day

How long do they last?

For the best quality, we recommend eating on the day of delivery. But if kepted in a cool dry place, they can keep up to 3 days. We don’t recommend freezing.

Can I select my own donuts?

No, as we make our donuts fresh, our bakers do new recipes and designs every week

ONLINE DELIVERY...

What is delivery cost?

Free delivery on all orders over £50 We ship throughout the UK and Ireland at a cost of £5.95 for next day delivery

How long is delivery?

We dispatch within 24 hours on weekends place your order by 10pm, for your donuts to be baked fresh during for the night and shipped the next morning for next day delivery

I cant find my order confirmation email?

Please check your junk box and add our customer service email to your address book for future

Theres an issue with my order?

Please email our customer service team on info@blackboxdonuts.co.uk
with your order number